Privacy Policy

Last updated: September 2, 2026

This Privacy Policy explains how Berry's Bar Inc., which operates Berry's Brews in Staunton, Illinois ("Berry's," "we," or "us"), collects, uses, shares, and retains personal information through our website, Berry's Brews Android app, accounts, rewards, ordering, support, and employment application services.

You can read this policy without creating an account or signing in. For privacy questions or requests, email contactus@berrysbar.com.

Account and sign-in information

When you create or use an account, we process information such as your name, phone number, email address, account identifiers, verification status, sign-in records, and preferences. We use this information to identify you, secure access, connect your activity to your account, prevent misuse, and provide support.

If you choose passkey sign-in, we store the public credential information needed to verify a sign-in. Your device or passkey provider handles the private credential and any fingerprint, face scan, or device PIN used to unlock it; Berry's does not receive those biometric scans or your device PIN.

Rewards, loyalty identity, and birthdays

We use your contact information and linked Square customer or Loyalty identifiers to find or connect your rewards account, show your balance and activity, award and redeem rewards, and resolve duplicate or incorrect links. This can include reward balances, points, promotion eligibility, claims, and redemption history.

If you provide your birthday for birthday rewards, the Berry's app stores the month and day, along with records of reward eligibility and use. We use this information to offer birthday benefits and prevent repeated claims. Contact us if your birthday information needs correction.

Orders, payments, and fulfillment

When you order, we process your selected items, customizations, notes, contact details, order identifiers, prices, taxes, tips, payment status, pickup time, and fulfillment status. Where delivery is available, this may also include your delivery address, recipient details, and delivery instructions. We use these details to prepare and fulfill orders, communicate with you, handle refunds or disputes, and maintain business records.

Square processes payments, including card and supported wallet transactions. Full payment-card details are entered into Square's payment tools and are not stored by Berry's. We may receive payment tokens or references, limited card details such as brand and last four digits, receipts, and transaction or refund status. Square also supports customer, order, Loyalty, and gift-card services where used.

Curbside vehicles and check-in

For curbside pickup, we process the vehicle make, model, and color you provide, pickup instructions, and arrival or check-in status so staff can locate your vehicle and deliver your order. You may choose to save vehicle details to your profile and can remove saved details there. Information already included in an order or fulfillment record may remain with that record.

Analytics, cookies, and usage information

We use cookies and similar browser storage for sign-in, security, guest preferences, and understanding how our services are used. Our usage analytics record visitor and session identifiers, pages visited, navigation clicks, and actions such as starting checkout or submitting an inquiry or application. Some events include an order, inquiry, or application reference. We also review order and sales information to understand service use and improve operations.

Our hosting and service providers may process technical information such as IP address, browser or device details, request times, and error or security logs to deliver and protect the service. Usage records are not necessarily anonymous. We use them to measure features, troubleshoot problems, improve reliability, and prevent misuse.

You can control cookies through your browser settings. Blocking or clearing them may sign you out, reset preferences, or prevent some features from working. Clearing cookies does not delete records already held by Berry's or its providers.

Employment applications and inquiries

If you apply to work with us, we process the information you submit, such as your name, contact details, availability, work eligibility, age-eligibility responses, experience, references, certifications, application answers, and optional résumé. We also keep application status, staff review notes, and an audit history to manage hiring and respond to you. Please provide reference information only when you are authorized to share it.

If you send a support message or event inquiry, we process your contact information, message, requested services, and related details so we can respond and manage the request.

SMS and email communications

We use phone numbers and email addresses for authentication codes, account verification, and service communications such as order updates, support responses, or hiring-related messages. Twilio supports SMS verification, and Resend supports email delivery where configured. These providers receive the recipient information and message content needed to provide that service.

Contact us about communication preferences or an unexpected message. Choosing not to receive a required verification message may prevent you from using the corresponding sign-in method. Do not send us passwords, verification codes, or full payment-card details by email.

When we share information

We share information with staff and service providers when needed to operate the services described in this policy. Depending on the features you use, these include:

• Square: payments, customers, orders, refunds, Loyalty, and gift cards.
• Twilio: phone verification and related SMS delivery.
• Resend: authentication or service email delivery, including hiring notifications where configured.
• Render: application hosting, database infrastructure, and related operational processing.
• DoorDash: delivery or fulfillment information where a DoorDash delivery service or marketplace order is involved. This can include recipient contact details, address, order details, and instructions needed for delivery.

Providers may process information under their own privacy policies as well as their arrangements with Berry's. Information you give directly to a provider through its own service is also governed by that provider's policies. We may also disclose information when required by law, to respond to a valid legal request, or to protect people, investigate fraud, and enforce our terms.

We do not sell customer personal information.

Security and retention

We use safeguards such as encrypted connections, access controls, and sign-in verification to help protect information. Access is limited according to the work staff and providers need to perform. No method of transmission or storage can guarantee complete security.

We keep personal information for as long as needed for the purposes described here, including providing an active account, fulfilling orders, administering rewards, resolving support requests or disputes, and meeting legal, tax, accounting, and fraud-prevention needs. Retention depends on the type of record, the service involved, and any applicable legal requirement; not all records are removed immediately when an account is closed.

Our employment application database is configured to delete applications, uploaded résumés, and related application audit records six months after submission through a scheduled cleanup. Copies in hiring-related email, provider systems, or backups may have different retention periods and are subject to the applicable operational or legal needs. Contact us with a request about your application information.

Service providers maintain some records independently, including Square transaction and Loyalty records. Backup copies may remain until they are replaced or expire under the relevant backup process.

Access, corrections, and deletion

You can review or update available profile settings and remove saved vehicle details in the app. To delete your Berry's app account, sign in, open Profile, and use the account deletion option. This removes local sign-in credentials and clears profile information, including contact details, birthday, and saved vehicle information; it also ends local rewards links and revokes unused local promotion entitlements.

Account deletion does not automatically erase past orders, payment or refund records, necessary audit records, or independent Square customer, transaction, or Loyalty records. We retain information when needed for the purposes described above. Deleting the Android app from your device does not delete your account.

You can also request access, correction, or deletion without signing in by emailing contactus@berrysbar.com. Tell us whether your request concerns an app account, rewards, an order, or an employment application, and provide enough contact information for us to locate it. For account deletion, you may use the subject "Account deletion request." We may ask for reasonable verification before releasing or deleting information to protect you from unauthorized requests.

We will review your request and explain any information we must retain or any additional steps involving a service provider. You may have additional privacy rights depending on where you live; contact us to exercise those rights.

Changes to this policy

We may update this policy when our services or information practices change. We will post the revised policy here and update the date above, with additional notice where required.

Privacy contact

Berry's Bar Inc. / Berry's Brews

Email: contactus@berrysbar.com

Mailing address: 623 S. Laurel St., Staunton, IL 62088